FAQ

Shipping: Orders are shipped 2-3 business days after the order is placed!

Please take an extra moment to double-check your address and order details before checking out as changes cannot be made after!

Once an order is dropped off at the post office its no longer in our control. If there are any shipping issues please contact Canada Post.

Returns & Refunds: All sales are final. I am unable to offer refunds or changes once an order has been placed- including for incorrect addresses.
Please double-check your details at checkout so everything arrives safely and happily πŸ’›

Do you ship worldwide? Unfortunaly not at this time! We are new and very small so right now we are just shipping to Canada and the United States until we figure things out. Thank you for your understanding!

If you have any questions, you’re welcome to email us at:
hellotrashpandagoods@gmail.com

Replies typically within 1–2 business days. Thank you so much for your patience!